Background

Comfort Pack Logic Can Boost Conversion and ARPPU

Julia Iljuk

๐—›๐—ผ๐˜„ ๐˜๐—ต๐—ฒ ๐—–๐—ผ๐—บ๐—ณ๐—ผ๐—ฟ๐˜ ๐—ฃ๐—ฎ๐—ฐ๐—ธ ๐—น๐—ผ๐—ด๐—ถ๐—ฐ ๐—ฐ๐—ฎ๐—ป ๐—ฏ๐—ผ๐—ผ๐˜€๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—”๐—ฅ๐—ฃ๐—ฃ๐—จ

Are you still giving the same shopping experience to all players? Use this simple trick – Comfort Pack – to sell to more players without reducing their checks. Illustrated on the example from Monopoly GO.

โ”๐—ช๐—ต๐—ฎ๐˜โ€™๐˜€ ๐˜๐—ต๐—ฒ ๐˜๐—ฟ๐—ถ๐—ฐ๐—ธ?
Comfort Pack is the playerโ€™s sweet spot – typically their most common or recent highest purchase. Your shop should present offers starting at that price and occasionally nudge for an upsell. Very important: you should avoid displaying lower-priced items unless the Comfort Pack has changed.

๐Ÿ›’ ๐—ฆ๐—ต๐—ผ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ๐— ๐—ผ๐—ป๐—ผ๐—ฝ๐—ผ๐—น๐˜† ๐—š๐—ข:
As a non-paying player in Monopoly GO, you enter the game shop and find a carousel of bundles ranging from โ‚ฌ1.99 to โ‚ฌ22.99. After making your first purchase of โ‚ฌ1.99, your lowest bundle shifts to โ‚ฌ5.99, aligning with your spending tendencies.

โฑ ๐—ง๐—ต๐—ฒ ๐—ฑ๐˜†๐—ป๐—ฎ๐—บ๐—ถ๐—ฐ ๐—ป๐—ฎ๐˜๐˜‚๐—ฟ๐—ฒ ๐—ผ๐—ณ ๐—–๐—ผ๐—บ๐—ณ๐—ผ๐—ฟ๐˜ ๐—ฃ๐—ฎ๐—ฐ๐—ธ๐˜€:
Comfort Packs arenโ€™t static, theyโ€™re measured over time (around 30-60 days). After a month-long break from Monopoly GO, my lowest pricing point reverted to โ‚ฌ1.99, reflecting the changes in my Comfort Pack.

You can see the illustration of this principle in practice in the picture below. The next question is: what tools can you use to implement ths logic, and how flexible are they for future testing and adjustments?

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